Terms of Service

ProMatch Lab is a browser-based online football manager game operated by ProMatch Lab, based in Switzerland. You can reach us through the in-game feedback button or at [email protected].

One account per person and one club per account. Keep your login credentials safe — you are responsible for activity under your account. Do not abuse, cheat, exploit, script, or attack the service. We may suspend or remove accounts that break these rules.

We aim for good uptime but do not guarantee uninterrupted availability. Matches simulate on a schedule, and features may change, be added, or be removed as the game evolves.

Pro is an optional paid upgrade, billed $8 per 3-month period, and it renews automatically until you cancel. You can cancel anytime in Settings; cancellation stops future renewals and you keep Pro until the end of the current paid period.

We don't provide refunds for partial or already-elapsed periods. If something isn't working, contact us and we'll make it right. Pro is cosmetic, analytics, and comfort only — it never provides a competitive (pay-to-win) advantage.

We may change Pro pricing or features. Changes apply to future billing periods, and we'll give reasonable notice before they take effect.

You can delete your account anytime from Settings. We may terminate accounts that violate these terms.

To the extent permitted by law, we are not liable for indirect or incidental damages arising from your use of the service. Nothing here limits rights that cannot be limited under applicable consumer law.

These terms are governed by the laws of Switzerland, without prejudice to mandatory consumer protections in your country of residence.

We may update these terms. Material changes will be announced in-app.