Privacy Policy
Last updated: June 2, 2026
Plain-language launch baseline — not lawyer-reviewed. We may refine this before or shortly after launch.
1. Who we are
ProMatch Lab is operated by ProMatch Lab, based in Switzerland. You can reach us through the in-game feedback button or at [email protected].
2. What we collect
Account data (email, username, country), gameplay data (your club, matches, settings), and limited technical data (for example, a JWT authentication token in your browser and basic server logs). We never sell your data, and we do not run advertising.
3. Payments
Payments are handled by Stripe. We never see or store your full card number — we store only a Stripe customer/subscription reference and your plan status.
4. Why we process it
To run your account and the game, to provide Pro features to subscribers, and to keep the service secure.
5. Where it lives
The service is hosted on Railway (cloud infrastructure). Our database is located in the EU (Amsterdam, Netherlands).
6. Cookies and storage
We use only functional browser storage for authentication. There are no tracking or advertising cookies.
7. Your rights
You can access, correct, and delete your data. You can delete your account in Settings, or request deletion via the contact above — we remove your personal data on account deletion. If you are in the EU or Switzerland, you have rights under the GDPR and the Swiss FADP, including access, rectification, erasure, and the right to lodge a complaint with a supervisory authority.
8. Data retention
We keep your data while your account is active and remove it after deletion. Backups rotate out within the retention window.
9. Changes
We may update this policy. Material changes will be announced in-app.